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Privacy Policy:

Last Updated: May 2026

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1. Our Commitment to Privacy

Strategic Demolition Disaster Relief (SDDR) ("we", "us", "our"), are committed to protecting the privacy of our customers, partners, and site visitors. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we handle personal information in both our standard demolition operations and our emergency disaster relief efforts.

 

2. Information We Collect

We collect information necessary to provide demolition, debris removal, and emergency recovery services. This may include:

  • Contact Details: Name, email, phone number, and mailing address.

  • Site Information: Physical addresses of properties requiring demolition or relief, photos of damage, and structural reports.

  • Financial Data: Payment details and credit information for project billing.

  • Compliance Data: Information required for permits, such as property ownership details.

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3. How We Use Your Information

Your information is used to facilitate safe and efficient site operations, specifically for:

  • Providing quotes and fulfilling service contracts.

  • Emergency Coordination: Identifying and prioritizing high-risk areas during disaster relief efforts.

  • Safety & Compliance: Ensuring all work meets Victorian WHS and environmental standards.

  • Communication: Updating you on project progress or responding to emergency call-outs.

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4. Disclosure of Information

We do not sell your data. However, due to the nature of Disaster Relief, we may share relevant personal or site information with:

  • Government Authorities: Local Victorian councils, Fire Rescue Victoria, or the SES during coordinated relief efforts.

  • Insurance Providers: To assist in claim processing for property damage.

  • Subcontractors: Specialized trades (e.g., hazardous material teams) required for site safety.

  • Legal Requirements: When authorized or required by law to prevent a serious threat to life, health, or public safety.

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5. Data Security & Storage

We take reasonable steps to protect your information from unauthorized access, loss, or disclosure.

  • Physical records are stored in secure locations.

  • Digital data is protected by industry-standard encryption and access controls.

  • Retention: We retain data for as long as necessary to meet legal and tax obligations (typically 7 years in the construction industry).

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6. Access and Corrections

Under the APPs, you have the right to access the personal information we hold about you and request corrections if the data is inaccurate. To make a request, please contact our Privacy Officer at accounts@demolitiondisasterrelief.com.au.

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7. Complaints

If you have concerns about how we have handled your data, please contact us directly. If we cannot resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC).

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